Terms and Conditions

Last updated: February 23, 2026

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you", "your") and Exivar Ltd ("Exivar", "we", "us", "our"), governing your access to and use of the Immagin image processing platform, including all associated APIs, SDKs, documentation, and related services (collectively, the "Service"). By creating an account, accessing, or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and "you" refers to both you individually and the organisation.

Service Description

Immagin is a cloud-based image processing platform that provides image upload, storage, on-the-fly transformation, and delivery through a global content delivery network (CDN). The Service is accessed programmatically via API keys and a client SDK (@immagin/client), and managed through a web-based console at console.immag.in.

The Service processes images by applying transformations such as resizing, format conversion, and text overlays. Transformed images are cached at the edge for high-performance delivery. Each unique combination of image and transformation parameters constitutes a unique transform for billing purposes.

Account Registration

To use the Service, you must create an account and provide accurate, complete, and current information during the registration process. You agree to update your account information promptly if it changes.

  • Email verification — You must verify your email address to access all features of the Service, including project creation and billing management.
  • Account security — You are responsible for maintaining the confidentiality of your account credentials, including your password and all API keys associated with your projects.
  • API key safeguarding — API keys grant programmatic access to your project resources. You must store them securely, never commit them to public repositories, and never share them with unauthorised parties. Your full API key is displayed only once at the time of creation and cannot be recovered.
  • Account responsibility — You are responsible for all activity that occurs under your account and API keys, whether or not you authorised such activity. You must notify us immediately at hello@immag.in if you suspect any unauthorised use of your account or API keys.

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Upload, store, or distribute any content that is illegal, infringing, defamatory, obscene, or otherwise harmful or objectionable.
  • Use the Service to distribute malware, viruses, or any other malicious code or software.
  • Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the Service or its underlying infrastructure.
  • Interfere with, disrupt, or attempt to gain unauthorised access to the Service, its servers, or connected networks.
  • Exceed rate limits, abuse the API, or engage in any activity designed to degrade the performance or availability of the Service for other users.
  • Share, publish, or expose API keys to unauthorised parties, including embedding them in client-side code or public repositories.
  • Use the Service in violation of any applicable local, national, or international law or regulation.

We reserve the right to investigate and take appropriate action against any violation of these restrictions, including suspending or terminating your account without prior notice.

Image Content and Intellectual Property

You retain full ownership of all images and content you upload to the Service ("Your Content"). Immagin does not claim any ownership rights over Your Content.

By uploading content to the Service, you grant Exivar Ltd a limited, non-exclusive, royalty-free, worldwide licence to store, process, transform, cache, and deliver Your Content solely as necessary to provide the Service to you. This includes creating derivative versions of your images through transformations you request (such as resizing, format conversion, and text overlays) and caching those transformed versions at edge locations for delivery.

This licence terminates automatically when you delete your images through the API or console, or when your account is terminated. Cached copies at CDN edge locations may persist for a short period after deletion until cache entries expire.

You represent and warrant that you have all necessary rights, licences, and permissions to upload and use the content you submit to the Service, and that your use of the Service does not infringe upon or violate the intellectual property rights, privacy rights, or any other rights of any third party.

Usage Limits and Billing

Free Tier

Free accounts are limited to 1 project and 25,000 unique transforms per month. A unique transform is counted each time an image is processed with a combination of parameters that has not been previously cached (a cache miss). Subsequent requests for the same image with the same parameters are served from cache and do not count toward your usage.

Paid Tier

Paid accounts are billed monthly based on usage. Usage-based pricing follows a graduated model, with per-transform costs decreasing at higher volume tiers. Full pricing details are available on our pricing page. You are responsible for all charges incurred under your account, including charges generated by any API keys associated with your projects.

Outstanding Balances

If your account has an outstanding bill, we may suspend your ability to upload new images until the balance is resolved. Existing images will continue to be served during this period. Prolonged non-payment may result in account suspension or termination.

Service Availability

We strive to maintain high availability for the Service, but we do not guarantee that the Service will be uninterrupted, error-free, or available at all times. The Service may be subject to limitations, delays, and other issues inherent in the use of the internet and electronic communications.

We may perform scheduled or emergency maintenance that temporarily affects the availability of the Service. Where practicable, we will provide advance notice of scheduled maintenance. We are not liable for any loss or damage arising from downtime, service interruptions, or degraded performance, regardless of the cause.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

IN NO EVENT SHALL EXIVAR LTD, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT MADE ANY PAYMENTS, OUR TOTAL LIABILITY SHALL NOT EXCEED FIFTY CANADIAN DOLLARS (CAD $50.00).

Termination

You may terminate your account at any time by contacting us at hello@immag.in or through the console dashboard. Upon termination, your right to access and use the Service will cease immediately.

We may suspend or terminate your account, without prior notice or liability, if we reasonably believe that you have violated these Terms, engaged in fraudulent or abusive activity, or if your account has been inactive for an extended period. We may also terminate or suspend the Service (in whole or in part) at any time for any reason.

Upon termination of your account, all images and data associated with your projects will be permanently deleted within 30 days. Any outstanding balances remain due and payable. Provisions of these Terms that by their nature should survive termination will continue to apply, including but not limited to sections on intellectual property, limitation of liability, and governing law.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in the Province of Ontario, Canada. You irrevocably consent to the jurisdiction and venue of such courts.

Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by email or through a notice in the Immagin console dashboard at least 14 days before the changes take effect. Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the Service and terminate your account.

Contact Us

If you have any questions, concerns, or feedback about these Terms and Conditions, please contact us at hello@immag.in.

Exivar Ltd
Canada